GETRIPT
Support
How can we help?
GetRipt is made by one developer. Email is the fastest way to reach a real person, usually within a day or two.
Contact
Tell us your iPhone and iOS version, and what you were doing when it went wrong. A screenshot helps.
Email support support@metahuman.networkThe beta
GetRipt is in public beta. Install Apple's TestFlight app, then join the beta. Send feedback from TestFlight (take a screenshot in GetRipt and tap Share Beta Feedback) or by email.
Getting started
- Open GetRipt and enter your age, height and weight, or tap Skip. These set your calorie and protein targets.
- On the Log tab, pick a day from the title at the top. GetRipt comes with a plan you can edit in Settings › Edit plan.
- Do the set shown, then tap DONE. The rest timer starts and the next set is ready when you are.
- When you're finished, tap Log workout to see your recap.
Common questions
My workouts aren't showing on my other device
GetRipt syncs through your private iCloud. Check that both devices are signed in to the same Apple Account, that iCloud Drive is on, and that GetRipt is allowed in Settings › [your name] › iCloud. Sync can take a minute, and is faster with the app open.
The rest timer doesn't show on my Lock Screen
Go to Settings › GetRipt and make sure Live Activities and Notifications are on. Rest alerts are time-sensitive, so allow them in any Focus you train in.
Apple Health isn't updating
Turn on Save workouts to Apple Health in GetRipt's Settings. If you said no to a permission earlier, open the Health app › your profile › Apps › GetRipt and turn the categories back on.
The Watch app says to open GetRipt on my iPhone
Open GetRipt on your iPhone once with your Watch nearby. It sends today's plan across. After that, the Watch can log on its own.
Crew invites aren't working
Crews use iCloud sharing, so everyone needs to be signed in to iCloud. Open the invite link on the iPhone you lift with. If it opens in Safari instead of GetRipt, make sure GetRipt is installed and try again.
Someone in my crew is bothering me
On the Crew tab, touch and hold their avatar and choose Mute, or leave the crew from the crew menu. Crew owners can remove members the same way. To tell us about it, use Report a problem in the crew menu or email us.
The calorie number looks wrong
Tap budget on the Fuel tab to see how it's worked out. Check your age, height, weight and goal in your profile. Adaptive burn needs a couple of weeks of food logs and weigh-ins before it adjusts.
How do I export or delete my data?
Export your plan or history in Settings › Share. Everything GetRipt stores lives on your devices and in your iCloud. To delete it, delete the app, then remove GetRipt's data in Settings › [your name] › iCloud › Manage Account Storage. We don't hold a copy.
Privacy
No account, no ads, no analytics. Read the full privacy policy.